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Bi-Phase Plus Eye-Makeup Remover™

This eye make-up remover combines the effectiveness of a bi-phase with the gentleness of a cream/gel.  The secret is in the 'Plus'.  The unique addition of humectant hydrating gel provides a gentle cushion-effect and leaves behind a beautifully moistursed and hydrated finish without oiliness. 

It was created in collaboration with our customers, so that layers of mascara, eye-liner, eyebrow make-up, eyeshadows and primers melt away, effectively. Even the most sensitive skins have reported excellent results.

"Loved using Bi Phase Plus Eye Make Up Remover, so easy and efficient just melted every trace of mascara shadow liner away onto cotton wool pad. Not too oily just enough so when dragging down pad to remove didn't feel dry so as to drag the delicate eye area. Loved using it and would certainly buy just like all the other Merumaya products. Just to note: I have sensitive eyes and not a problem when product was used. Thank you Merumaya" CJ


You will earn 14 Merumaya Money for buying this product

Availability: In stock




Combines the effectiveness of a traditional bi-phase with the unique addition of a humectant hydrating gel to provide a ‘buffered’ and moisturising feel.

This allows swift removal of eye make-up without drying or a ‘scratchy’ feeling. It is effective, gentle and hydrating…genius!

Active ingredients


Humectants - the formula contains a high percentage of humectants including Glycerin which attract water so, are hydrating and plumping. They offer a 'buffered' action so that you get less of a 'scratchy' feel when rubbing mascara off.

INGREDIENTS: Aqua (Water), Cyclopentasiloxane, Propylene Glycol, Glycerin, Isohexadecane, Sodium Chloride, Phenoxyethanol, Ethylhexylglycerin, Hydroxyethylcellulose.



Shake well before each application to cotton wool. This ensures that you get the right mix of all the ingredients.

Hold the cotton wool pad over your eyelashes for a few seconds as this helps to dissolve the mascara. Then do usual removal movements.

If you want to reduce puffiness around the eyes, use the remaining Bi-Phase Plus to massage round the orbital bone a few times. Good practise to do 5/6 circles every night. Takes seconds and helps to avoid 'bags'.

Please provide us with usage tips you have discovered and would like to share with fellow MERUMAYA customers. We will try to publish as many as we can on our website and you are welcome to post on our Facebook page too www.facebook.com/merumaya



Mascara is my desert island product so effective, quick, gentle removal is really important to me.

I asked a lot of you your preferences on eye make-up remover. Overwhelmingly, most preferrred the liquid bi-phase for effective removal (it was not my prefernce) but liked the gels/cream formula for gentleness (I preferred gel at the time).

Easy-Peasy, combine the two. That has to be a slam dunk....or so I thought. It was a really difficult to get the humectants to remain suspended in a bi-phase, rather than become one solution.

Man has walked on the moon, so it must be possible was my familiar cry. Not easy, but possible - as the best things often are. I hope you love it too. Please help us by leaving a review, signing up to email and joining us on FaceBook. You will also be first to hear about trials and special offers.



Customer Reviews

Efficient Eye-Make up RemoverReview by Nadira V
Bi-Phase Plus Eye Make up Remover is all pluses for me! As my choice of mascara become longer lasting, sometimes waterproof it has meant trying a lot of eye make up removers. Some do remove all traces though leave an oily residue whilst others can need a little more work, which is the last thing I need to do to my eye area. Bi-Phase Plus removes all traces efficiently even my most efficient waterproof mascaras and lasting eye liners which saves time and no concerns about pulling delicate skin around my eye area plus, hurrah, no greasy feel! (Posted on 06/05/2016)
Best thing since sliced breadReview by Lyn P
This product is fantastic!!! I love bi-phase eye make-up removers as so gentle on the eyes

I've been using Clarins and Guerlain ones but when I read that Merumaya had brought one out I had to try it

And I wasn't disappointed. And what a fantastic price!!

I put a little remover on pad and gently press against eye. Hold in place for a few seconds then gently move pad top to bottom in a sweeping motion several times

As only use light layer of mascara I turn pad over and remove it from other eye

Another "Best thing since sliced bread" product
(Posted on 18/09/2014)
An excellent productReview by Pauline
The Eye makeup remover is an excellent product.

It is a clear liquid that needs shaking gently before applying.

I used a cotton wool pad and found it removed waterproof mascara very efficiently.

No hard scrubbing is needed, just gently stroking the pad across the eyes will remove all traces of eye make up.

Because it is a liquid, it didn’t feel sticky or leave any residue.

After using the product I gently bathed my eyes in warm water.

After cleansing, my eyes felt clean and refreshed.

The product did not irritate my dry sensitive eyes.

I would not hesitate to recommend this product.
(Posted on 06/08/2014)
Another amazing Merumaya productReview by Elaine Watson
I had no problem in removing my eye make up with this (Lancôme eye shadows and mascara and Benefit eyebrow pencil) in "one hit" and liked the fact that it didn't make my eye makeup "travel" down my cheek in an attempt to remove it. Many removers I have used take a couple of attempts before I feel it has been effective. My lashes felt "conditioned" after use also.

So, again many thanks for the opportunity to sample another amazing Merumaya product. (Posted on 29/06/2014)
Gentle and easy to use, with effective resultsReview by Marion Morris
Your Bi Phase Plus Eye Make Up Remover was gentle and easy to use, with effective results. It even seemed to stop the black eyes that always seem to happen after a heavy night out even if you think you've got rid of all traces of your make-up. (Posted on 27/06/2014)
Extremely effectiveReview by Sarah Fuller
I really loved it. I like the fact that it's a clear liquid. I was unsure about the fact that it had to be shaken to mix it up but I found it extremely effective even removed heavy laden mascara lashes quickly without having to rub. It has no scent which is a positive. It left no residue and no irritation. I will definitely purchase in future. (Posted on 27/06/2014)
Easy and efficientReview by Cynthia Junmar
Loved using Bi Phase Plus Eye Make Up Remover, so easy and efficient just melted every trace of mascara shadow liner away onto cotton wool pad. Not too oily just enough so when dragging down pad to remove didn't feel dry so as to drag the delicate eye area. Loved using it and would certainly buy just like all the other Merumaya products. Just to note: I have sensitive eyes and not a problem when product was used. Thank you Merumaya. (Posted on 27/06/2014)
FantasticReview by Beatrice Aidin
It is truly fantastic. Just does the business and zero faffing around. Great stuff! (Posted on 27/06/2014)
Superb productReview by Kathryn Joyce
Found this remover very efficient at removing even heavy eye make up. Glided over eyes and lifted off make up with ease. Was light, non greasy and loved the fact it was fragrance free as caused no irritation or film over eyes (I am a contact lens wearer). All in all a superb product. (Posted on 27/06/2014)
Very gentle on the eyesReview by Justine Pendlebury
I got the sample and was very pleased with it. It took off my make-up well on the first application, I enjoyed the texture of it and it was very gentle on the eyes. I found it took off all traces of waterproof mascara with no rubbing at all. (Posted on 27/06/2014)
An amazing product, a pleasure to use!Review by Linda McConnell
I am delighted to have had the opportunity to trial the Bi-Phase Eye Make-up Remover! After years of trying many other products which were too oily, leaving a residue which consequently caused mascara to smudge on application. I've used products that I had to rub so much, my eyes felt dry, and so many products that were just immediately stinging and caused redness and irritation! This Merumaya eye make-up remover is so effective at removing all my mascara with no rubbing at all. I was absolutely delighted to experience the soft and cooling feeling of this product. All my eye make-up just dissolved easily, and my eye area felt cool, clean and wonderfully plump and moisturised! A truly amazing innovative product which is a pleasure to use! I will definately be purchasing this, and will now be investigating the other products in this range! Thank you for the trial. This is just the beginning of an exciting new skin care experience for me with Merumaya! (Posted on 27/06/2014)
Excellent at removing mascaraReview by Ann Boughen
This is excellent at removing mascara and my skin felt soft and smooth after use. (Posted on 27/06/2014)
Really enjoyed Review by Cassie
Really enjoyed using this, got my stubborn mascara off with no problems and didn't irritate my eyes, slight oily texture to it, which I love, feels nourishing and not stripping whilst it's doing it's job (Posted on 26/06/2014)

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